Frequently Asked Questions
How long does it take to get my order?
Orders may take up to 5-7 business days to be shipped. All shipped orders are sent USPS Priority mail. (1-3 days) *This is due to the fact we get some of our items from warehouses across the USA, and a select number of products require additional sewing or embroidering, which is done by another company. Although it may take up to seven business days, most orders are out and delivered before then.
What If I need to return something, Are returns possible?
Return merchandise must be unworn and in its original packaging with all tags attached. (Up to 48hrs after delivery)
Do I have to pay shipping for my return items?
Yes, you are responsible for getting your return item(s) back to the appropriate warehouse.
We recommend that you obtain a tracking number when returning your package. If packages are not checked in at the warehouse and you do not have tracking the return may not be processed.
I received a Defective/Damaged item, what do I do?
Please email us at email@example.com with your order number and photos of the Defect/Damage for review by our quality assurance department.
Do you ship to addresses outside the United States?
Yes we do international order through PayPal, all it takes is a snapshot of your cart and an email.
What if my question wasn't listed here?
Please send us an email to firstname.lastname@example.org